Is Rakuten Insight legit?
PocketsFull is a competitor of Rakuten Insight. This page is written by PocketsFull and is not connected to Rakuten Insight.
Is Rakuten Insight legit? Yes, it is a real survey panel, run by Rakuten Insight, Inc., part of the Rakuten Group.
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In short
- What to expect
- Rakuten Insight and PocketsFull both depend on surveys matching your profile, so how much you can do on either varies and isn't something you can count on as steady income.
- What it is
- Market research survey panel run by the Rakuten Group
- How PocketsFull pays
- Gift cards
- PayPal
- Litecoin
- Start earning
- Create a free account
- Complete your profile
- Check the Earn page
- Redeem your rewards
Updated
Members answer online surveys and earn points that are exchanged for local rewards, with a separate member site for each country it serves.
This page explains how it works, how it pays, and who can join, based only on what Rakuten Insight publishes. It then shows PocketsFull as another place to earn through surveys and offers.
What Rakuten Insight is
Rakuten Insight is the market research arm of the Rakuten Group. Its member service, Rakuten Insight Surveys, is a free online survey panel. Instead of one global site, it runs separate member sites by country, and members earn points for completed surveys that they exchange for rewards available in their own market.
The company's head office is in Setagaya-ku, Tokyo, Japan, and its company profile names Rakuten Group, Inc. as shareholder. The app listing names RAKUTEN INSIGHT GLOBAL INC. as the app provider.
Rakuten Insight at a glance
The key facts about Rakuten Insight, from its own pages.
| What it is | Market research survey panel run by the Rakuten Group |
|---|---|
| Run by | Rakuten Insight, Inc. (Tokyo, Japan); shareholder Rakuten Group, Inc. |
| How you earn | Online surveys; occasional member events; selected Invite & Earn referrals; Japan also offers product tests and interviews |
| Where it's available | Separate member sites for Japan, India, the US, the Philippines, and several other countries |
| Payout methods | Vary by country, for example PayPal and Amazon.com gift card (US), PhonePe/Amazon/Flipkart vouchers (India) |
| Minimum payout | Set per country and reward, shown as a 'starting from' amount on each country's rewards page |
| Who can join | Age 16+ on most international sites; Japan site is for residents of Japan, with parental consent under junior high school age |
| Platforms | Web browser, Android app, iOS app |
Facts checked on
How members earn on Rakuten Insight
The main way to earn is online surveys: completing a survey in full adds points to the member's account. The brand says surveys take anywhere from a few minutes to about half an hour and can be done on a smartphone or a desktop browser.
Some help pages also mention occasional member events, and an Invite & Earn referral bonus for members who are selected into that programme rather than open to everyone. On the Japan site, members can additionally take part in product monitor tests at home or in interview and group discussion research, alongside web surveys.
How it pays and who can join
Rewards and minimum payout amounts are set separately for each country, and they vary by reward type within that country too. In the United States, for example, PayPal and an Amazon.com gift card are listed as payout options. In the Philippines, PayPal and a GCash cash voucher are available. India offers a PhonePe gift card, Amazon voucher or Flipkart voucher. Taiwan and Hong Kong state their minimum in points rather than currency. Methods and minimum amounts for the United Kingdom, France, Vietnam, South Korea and mainland China are not published.
To join, international member sites such as those for the United States, India and the Philippines require members to be 16 or older. The Japan site is open to residents of Japan, and those of junior high school age or younger need a parent's or guardian's consent. Each account needs its own email address, though family members can register separately.
Reward values can change over time, and survey invitations depend on each member's profile, so how many surveys a person sees will vary.
Rakuten Insight versus PocketsFull
A side-by-side look at what each service is and how it works.
| What's compared | PocketsFull | Rakuten Insight |
|---|---|---|
| What it is | Rewards site with surveys and offers | Market research survey panel |
| How you earn | Paid surveys, offers including game and app offers, referrals | Online surveys, select member events, selected referral bonuses |
| Payout options | Local gift cards, PayPal, Litecoin, depending on country | Varies by country: gift cards, PayPal, GrabGifts, and more |
| Where it works | Available online with earning depending on country | Separate sites for Japan, US, India, Philippines and other countries |
| App | Android app; site also works in a phone browser | Android app and iOS app |
How PocketsFull differs
PocketsFull is a rewards site rather than a survey panel alone. Members take paid surveys, but also complete offers from partners, many of them game and app offers, and collect rewards that can be redeemed for gift cards. Joining is free and no deposit is ever asked for.
Like Rakuten Insight, not every survey fits every person, and being screened out partway through happens to everyone. Keeping a PocketsFull profile complete and accurate helps match a member with more surveys. PocketsFull also has an Android app on Google Play, and the site works in a phone browser too.
How PocketsFull pays
The box below shows the gift cards, PayPal and Litecoin options available on PocketsFull's redeem screen, which depend on the member's country.
A redeemed gift card is sent to the member's registered email address. PocketsFull does not offer a payment app such as GCash or PhonePe: those are not among its listed options.
United States
- 650+ gift cardsSee all gift cardsWallet and prepaid cards
- Venmo
- Virtual Mastercard
- Visa eReward
- Virtual Visa
Mobile top-up 
PayPal
Litecoin
PocketsFull does not pay into these wallets: Cash App, Zelle, Chime
How to start earning on PocketsFull
Create a free account
Sign up at no cost. PocketsFull never asks for a deposit or a payment to join.
Complete your profile
A full, accurate profile helps match you with more surveys that fit you.
Check the Earn page
Take surveys and complete offers, including game and app offers, to build your balance.
Redeem your rewards
Exchange your balance for a gift card, PayPal or Litecoin, depending on what's available in your country.
Frequently asked questions
Is Rakuten Insight legit?
It is a real, operating survey panel run by Rakuten Insight, Inc., part of the Rakuten Group, with country-specific member sites and published payout options for several markets.
Is Rakuten Insight safe to use?
It is run by an established company and publishes its sign-up rules and payout methods by country, but as with any survey site, how much you get from it depends on the surveys you're matched with.
Does Rakuten Insight pay?
Yes, members exchange points for rewards such as gift cards or PayPal, with the options and minimum amounts set separately for each country.
How does Rakuten Insight work?
Members join their country's member site, answer survey invitations sent by email or app notification, and earn points for each survey completed in full, which they later exchange for a reward.
What is Rakuten Insight's payment proof?
Rakuten Insight does not publish payment proof on the pages checked for this review; its help pages instead show an estimated delivery date per exchange request in the confirmation email and Exchange History.
Are there apps like Rakuten Insight?
Other survey and rewards sites include PocketsFull, which combines paid surveys with game and app offers, as well as other panels reviewed elsewhere on this site.
