UserTesting review: is it legit, and what else is like it

What UserTesting is

UserTesting is run by User Testing, Inc. and its subsidiaries, with UserTesting Technologies, Inc. based in San Francisco, California.

Contributors earn by completing recorded tests on a website, app or prototype while speaking their thoughts aloud, with screen and audio captured. Some dashboards also show surveys without recording, and some contributors get invited to a Live Conversation, which is a scheduled video call with a company's researcher.

Other test formats listed in the help centre include card sorts, tree tests, click tests, comparison tests, app tests and face-recording tests. UserTesting says payment amounts vary by test type, duration and customer demand, and that the figure is shown on the dashboard before a test is taken.

To join, a person confirms their email, links a verified PayPal account in good standing, builds a profile and passes a practice test. A microphone is required, and Live Conversations need a computer. Contributors must be at least 18, and UserTesting says it accepts people from the United States and certain countries across Asia, Europe, the Middle East, Latin America and elsewhere, without publishing a full country list.

UserTesting at a glance

These are the facts as published on UserTesting's own pages.

Facts checked on 2026-10-06

What to look for in a similar app

Any site that asks people to test apps, answer questions or review products should say clearly who runs it, what the task involves, and how payment is sent.

• A clear description of the task: a recorded test, a plain survey, or a live call, so there is no surprise about screen or voice recording.
• A real payout method named upfront, with no request for money to join or to unlock payment.
• An age requirement and, where relevant, a note on what happens to contributors who go quiet for a long time.
• Device or browser requirements stated consistently, since mismatched requirements across a site's own pages are a sign to read carefully.

UserTesting is paid participation in research work, not a points or rewards programme: contributors are paid per completed test, not for browsing or clicking.

UserTesting compared with PocketsFull

UserTesting and PocketsFull are different kinds of sites, so the comparison is about structure, not which one pays more.

How PocketsFull differs

PocketsFull is an online rewards site, not a research platform. Members take paid surveys, complete offers, including many game and app offers, and collect rewards that they redeem, rather than applying to become a paid test contributor.

There is no application, no practice test and no recorded screen or voice. A completed survey adds its reward to the member's balance, and not every survey fits every person, so being screened out before the end happens to everyone. Offers show their own steps and reward, and some take between 7 and 30 days to confirm.

Joining and using PocketsFull is free, and it never asks for a deposit or a payment. The minimum age is 13, with parental or guardian consent needed under 18. PocketsFull has an Android app on Google Play, and the website also works in a phone browser.

How PocketsFull pays out

The box below shows the redeem options PocketsFull offers in India: local gift cards, UPI, PayPal and Litecoin.

Gift cards depend on the member's country, so members in India see local brands such as Amazon, Flipkart and PLAYSTATION, sent to the registered email address. UPI payouts go to a UPI ID, so an ID from Paytm, PhonePe or Google Pay works, with no wallet-balance top-up, and this option is offered to members in India only.

UserTesting pays contributors through PayPal only. PocketsFull also lists PayPal, alongside the other options shown in the box above.