HKTV Mall HKD Gift Card

如何換領 HKTVmall 購物禮券
步驟 1：點擊「帳戶/設定」
步驟 2：點擊「優惠」
步驟 3：點擊「換領」
步驟 4：輸入10位購物禮券代 碼，點擊「確定換領」
步驟 5：完成換領程序。系統會於15分鐘內發送訊息到您的賬戶及電郵到登記電郵
步驟 6：其後即可於「購物禮券」內查看此禮券
步驟 7：將心水貨品加入購物車
步驟 8：點擊「購物車」， 進入結賬頁面
步驟 9：在使用HKTVmall購物禮券一欄，選擇該訂單使用禮券的數量。您可於「商品總額」中查看扣減金額是否正確
更詳細的兌換和使用HKTVmall 購物禮券，請瀏覽 https://hktv.zendesk.com/hc/zh-tw/articles/5267831072798-%E5%A6%82%E4%BD%95%E6%8F%9B%E9%A0%98%E5%8F%8A%E4%BD%BF%E7%94%A8%E9%9B%BB%E5%AD%90%E8%B3%BC%E7%89%A9%E7%A6%AE%E5%88%B8

How to redeem HKTVmall e-voucher
1. Go to【Account】on the HKTVmall home page
2. Click on【Savings】
3. Click on【Redeem】
4. Enter the 10-digit redemption code, and click “Redeem Now”
5. The e-Gift Voucher will be sent to your HKTVmall account within 15 mins. You may refer to the “Notification” or confirmation email. 
6. You can view the e-Gift Voucher under【Gift Voucher】
7. Add your favorite item to the shopping cart and enter the delivery and payment information
8. Select the number of e-Gift vouchers you want to use on the checkout page; you may confirm whether the deduction amount is correct in "Total Payment"
For more detailed redemption and usage flow, please visit https://hktv.zendesk.com/hc/en-001/articles/5267831072798-How-to-redeem-and-use-an-e-Gift-Voucher

1. 必須登入帳戶方可兌換 HKTVmall 電子購物禮券。
2. 此電子購物禮券只適用於www.hktvmall.com或HKTVmall手機應用程式作網上購物 (不適用於HKTVmall O2O 店內購物、HKTV Lite App 網上購物、HKTVpay付款 及 街市即日餸之訂單或其他附加應用程式 / 服務) 。
3. 此購物禮券換領代碼只可換領指定數量及額值之 HKTVmall 電子購物禮券。
4. 此購物禮券換領代碼只可兌換一次。
5. 此購物禮券換領代碼一經兌換及確認，電子購物禮券將被發送至進行兌換的帳戶；兌換後之購物禮券並不可轉讓至其他戶口。
6. 此購物禮券不適用於購買 HKTVmall 電子購物禮券，預購水果 (只限門市取貨)，AXA保險產品，所有禮品卡及點數卡類別產品 (包括Google Play 禮品代碼，App Store & iTunes Gift Card 數位代碼，音樂平台、影視平台及遊戲禮品卡)。
7. 此禮券換領代碼不可兌換現金或 Mall Dollar 現金回贈。
8. 此購物禮券換領代碼並不可用作支付所有運費及商戶派送之附加費。
9. 付款總額若少於購物禮券的面值，餘數會被自動扣除，不可兌換現金或 Mall Dollar 現金回贈。
10. 此購物禮券只可應用於個人客戶之日常消費訂單。商業客戶不可憑此購物禮券進行大批量採購。如發現任何違反本使用條款之情況，該訂單將會被取消，不作另行通知、退款或補償。
11. 每張訂單可使用最多 10 張購物禮券。
12. 香港電視購物網絡有限公司不會因人為錯誤 (如丟失或被盜) 而重發換領代碼或購物禮券。
13. 此購物禮券須受有關條款及細則約束。
14. 如有爭議，香港電視購物網絡有限公司保留最終決定權。

1. You must log in to HKTVmall account to redeem the HKTVmall e-vouchers.
2. This e-Gift voucher can only be used for online purchases at HKTVmall through its website (www.hktvmall.com) or mobile applications. (This e-Gift voucher does not apply to shopping in HKTVmall O2O shop, online shopping at HKTV Lite, payment by HKTVpay, transactions made at HKTV Wet Market Express, or any add-on app or service)
3. The redemption code can only redeem the assigned quantity and amount of HKTVmall e-vouchers.
4. The redemption code can only be redeemed once.
5. Once the redemption code is redeemed successfully, the HKTVmall e-Gift vouchers will be sent to your account, and it cannot be transferred to other accounts.
6. This e-Gift voucher cannot be used to purchase HKTVmall e-Gift voucher, Pre-Sale Fruits (O2O Pickup Only), AXA Insurance products, all products in gift card & e-voucher category (including Google Play Gift Code, App Store & iTunes Gift Card and music platform, streaming and gaming gift card).
7. The redemption code/ e-Gift voucher cannot be exchanged for cash or Mall Dollar cash rebate.
8. The redemption code cannot be used to settle any delivery charges and/ or extra charges arising from merchant delivery.
9. No refund or exchange for Mall Dollar will be made for any unused balance of the e-Gift voucher.
10. The e-Gift voucher can only be applied to HKTVmall orders by an individual customer for daily consumption. No bulk purchase or commercial purpose order using e-Gift vouchers is allowed. If any violations are found, orders will be cancelled without notice and without any refund or compensation.
11. A maximum of 10 e-Gift vouchers can be used in each order
12. Hong Kong TV Shopping Network Company Limited is not responsible for lost or stolen redemption code or e-Gift voucher.
13. Terms and conditions apply to the HKTVmall e-Gift voucher.
14. In case of any disputes, Hong Kong TV Shopping Network Company Limited reserves the right to make the final decision.